Privacy Policy
AXI-VR is a competitive platform, so a lot of what happens here (teams, matches, standings, honours) is public on purpose. This page covers the rest: what we collect, why, and what happens to it.
Last updated 19 August 2026
What we collect
When you make an account, we ask for a username, and you can add a Discord tag and country if you want to. Signing in with Discord shares your Discord account's basic details with us. We keep the things you post: display names, avatars, team logos and banners, match reports and scheduling replies. We may also automatically collect certain technical and device information when you access or use the site.
How we use it
The things you enter are what run the competition: accounts, rosters, scheduling and results. We may use technical and device information to operate and secure the site, prevent fraud or abuse, enforce our policies, and detect unauthorized or suspicious activity. In legal terms, those are our two bases for everything: providing the service you signed up for (a contract), and our legitimate interest in keeping the platform fair and secure.
What we don't do
We don't sell your data. We don't share it with advertisers. We don't run third-party analytics or trackers. Your data only leaves the platform when it's needed to run the service or when the law requires it. The services that help us run it: Stripe processes Store payments (we never see your card details), Anthropic processes assistant questions to generate answers, and Google (YouTube) or Twitch handle the channel connections you choose to make. Each receives only what its job needs.
Connected channels: YouTube and Twitch
AXI-VR uses YouTube API Services. When a league owner connects a YouTube or Twitch channel, we receive the channel's identity and permission to create broadcasts and streams on it, which is the whole point of connecting. We store the channel's name and id and an encrypted token that lets us start those broadcasts; we do not access watch history, subscriber lists, or anything else on the account. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. You can disconnect a channel anytime from the league's broadcast page, and you can also revoke AXI-VR's access from Google's security settings or Twitch's connections page. Google's own handling of your data is covered by the Google Privacy Policy.
Discord
Signing in with Discord shares your Discord account's basic details with us, and linking Discord to your profile stores your Discord id so leagues can verify who they're scheduling against. If a league connects the AXI-VR bot to its Discord server, the things that happen through the bot (tickets, moderation cases, appeals, staff applications, role sync) are recorded on the platform for that league, the same as if they had happened on the website. The bot reads what it needs to do those jobs and nothing else; it does not log general server chat.
The league assistant
Leagues can switch on an AI assistant that answers members' questions from the league's own rules and knowledge. Questions and answers are logged so league staff can review and improve them; who asked is deliberately not recorded. Question text and the league context needed to answer it are processed by Anthropic to generate the answer. Support tickets in leagues using the virtual moderator are summarised when they close, and those summaries stay with the league's records.
Where your data lives
AXI-VR is operated from the United States, and your data is stored on servers there, wherever you play from. This policy applies to everyone the same.
Cookies
The site only sets the cookies it needs to work: keeping you signed in, protecting forms, and keeping accounts secure. There are no ad or analytics cookies, which is why there's no cookie banner to click through.
What's public
Your username, display names, avatar, team, match results, standings and honours are all part of the league's public record. Season history is an archive: it records who competed, and it stays after a season closes or an account is deleted, the same way a trophy stays engraved.
How long we keep things
Account data sticks around as long as your account does. Security information is kept as long as we need it to keep the platform fair. The public match record is permanent. A ladder without history isn't much of a ladder.
Your choices
You can change your display name, avatar and account details anytime from your profile. Want to see, fix or delete your account data? Email the platform operators at support@axivr.com and we'll take care of it. Two things stick around after a deletion, and the law allows both: the public match record, because it's the league's history and not just yours, and anything we need to keep the platform fair and secure.
Your rights
Depending on where you live, privacy law gives you extra rights, like getting a copy of your data or objecting to how it's used. Ask and we'll honor whatever applies to you, and you can always raise a concern with your local privacy regulator. We don't sell or share personal information, so there's nothing to opt out of. And since we don't track you across other sites, browser signals like Do Not Track and Global Privacy Control don't change anything here.
Changes
If this policy changes, we'll post the new version here with a new date. Big changes get announced in News.